As a business owner or manager, you have surely sometimes wondered how to manage your team and select the right człons for the right tasks. Fortunately, nowadays there is much more awareness of the use of the skills in question than just a few years ago. A great aid to managing the człons of a team in this way is the competence matrix. Let's take a closer look at what it is and how to create one to maximise the potential of our team.
What is a competence matrix?
A competency matrix, also known as a talent matrix, is a team management tool that helps identify and assess the skills of individual employees in relation to the needs of the organisation. Imagine a table with employee names in the rows and different competences in the columns, such as technical skills, soft skills, language skills or certification levels. With such a tool, you can quickly see which skills are present in the team and which need to be developed or recruited to fill staff shortages.
How to create a competence matrix?
Have we inspired you? It's time to create your own competence matrix for your business. This process, although it may seem complicated, is actually very logical and systematic. Here are the steps you need to take to successfully implement a competency matrix in your organisation.
Identify staff competencies
The first step you need to take is to identify all the competences that are needed to perform the day-to-day work of the team. This is an extremely important step, as only by accurately identifying the needs will you be able to manage talent effectively.
Be sure to write down all the skills, both technical and soft, as well as the przyszłe competences that will be needed in connection with the planned development of the company. It is also a good idea to group these skills to make it easier to read the information in the matrix later on.
Create a scale
Once you have a list of competences, the next step is to create an evaluation scale that allows you to assess the skills of your employees in an unambiguous and comparable way. The scale can vary, but should be clear and easy for everyone to understand. Examples of scales are:
- 0 - No skills
- 1 - In the course of study
- 2 - Works under assistance
- 3 - Works independently
- 4 - Can teach others
Alternatively, a colour scale can be used, ranging from green (no skills) to red (highly competent). It is important to specify, along with the scale, the performance standards for each activity to avoid ambiguity in the assessment.
This element of visual management allows the tool to be navigated intuitively according to the division of different responsibilities.
Assess competence
The next step is to assess the competences of employees. This is a two-way process in which both employees and their supervisors should be involved. First, the employee assesses his or her own skills and then discusses this with the supervisor. This assessment should take into account both experience and theoretical knowledge in order to give a full picture of the person's level of competence.
Gap analysis and search for areas for development
The final step, is to analyse the matrix to identify areas that require skills development. It is worth asking yourself some key questions: Which competences are least represented? Are there enough people who can teach others? What skills should a new person on the team acquire? The answers to these questions will help you develop a training and development plan that will help the team reach its full potential.
What are the benefits of using an employee competency matrix?
The use of this tool has many benefits for both the team and the organisation as a whole. First and foremost, the competency matrix allows you to:
- Improving team performance - Thanks to the competency matrix, managers can quickly identify skills gaps and take appropriate steps to fill them. This, in turn, leads to greater efficiency for the entire team.
- Better talent management - The competency matrix provides a complete picture of employees' skills, making it easier to plan their development and promotions. This enables you to make better use of internal talent and minimises the need to hire new specialists.
- Finding replacements quickly - In the event of sudden absences, such as illness or holidays, the matrix makes it possible to quickly find employees to replace absent colleagues. This ensures work continuity and minimises downtime.
- Support for training planning - By identifying competency gaps, companies can accurately plan training and education programmes to help develop employees' skills in the most needed areas.
- Increasing staff motivation - employees who see clearly defined development paths and have their skills regularly assessed are more motivated to work and eager for further development.
Competency matrix - a tool for efficient team management
The competency matrix is not only a tool for assessing the skills of employees, but also a powerful team management tool to ensure that you are not working in the dark. It allows you to effectively plan team development, optimise resource allocation and ensure work continuity even in the event of sudden absences. All of this translates into better performance for the entire organisation and greater job satisfaction for both managers and employees. Sound good? Well, of course it does! Introduce competence and skills matrices in your company now.Â

Learn how to manage your team in a professional manner!
Want to manage your team effectively, making the most of your employees' talents and skills? Take advantage of our range of training, courses and webinars.
At Encounter Group we offer high quality training and workshops to help you discover and develop your team's hidden talents. Don't miss out on this opportunity to develop your team - book your place for the next training now!
We particularly recommend our video courses to you:
- Simple rules and techniques for providing feedback - which is an online course where you will learn what we believe are the best techniques for giving feedback, which we have tested time and time again and use on a daily basis.
- Go "From complaint to action" - which is an online course on how to help an employee get active for the cause they come to HR with.
Skills matrix - summary
In summary, the competence matrix is a tool that can significantly improve team management and employee development. It allows you to accurately identify the skills of individuals, plan their development and effectively allocate company resources. The process of creating a matrix, although it requires commitment, brings tangible benefits that can be felt at many levels of the organisation.
In today's world, where flexibility and adaptability are key, having such a tool can be a significant competitive advantage. Ensure the development of your team by using a competency matrix to fully utilise the potential of your employees and achieve your business goals.





