Employees are almost 3 x more engaged by giving constructive feeedback. This is the result of a study conducted by the Gallup Institute. And this is just the beginning of the data that will show you that skilful feedback pays off.
Why work on receiving information and giving feedback in a team?
Giving constructive feedback means:
- 89% greater job satisfaction,
- 63% greater commitment,
- 79% greater job satisfaction.
Importantly, according to Prof Christine Porath and Ton Schwartz, only 42% people receive such feedback at work. Can you see the value of being constructive? Then check out the construct of giving feedback.
What is constructive feedback?
Feedback based on constructive feedback is important when it comes to supporting the development of others and improving their performance. Giving such feedback is a communication process aimed at highlighting an employee's strengths and indicating areas for improvement.
Positive feedback - an effective way to proceed
Constructive feedback is honest, precise, fact-based, przyszłity-oriented and should be implemented in the company on a permanent basis, not on a holiday.
Negative feedback - criticism and lack of information
Unlike criticism, constructive feedback focuses on helpfulness and development, rather than mistakes and weaknesses. It is a process that requires empathy, understanding and respect towards the recipient.
What is the FUKO method?
How to avoid fidgeting in conversation? Use the FUKO method:
- F for Facts,
- U for Feelings/Attitude,
- K for Consequences/Benefits,
- O as Expectations.
What does this look like in practice? Find out 21 examples of złego and good feedback.
21 examples of giving constructive feedback
| Bad feedback | Constructive feedback |
| This product is boring | Innovative product features could be highlighted more |
| Nobody will buy it | It would be worthwhile to better tailor the presentation to the customer profile |
| It was already | The presentation lacks information on the price and availability of the product |
| You'd better not release it on the market | More examples of product use could be added |
| I wasted my time watching this presentation | I appreciate the work put in, but I think the presentation could be improved in several aspects |
| The product is too expensive | Consideration could be given to reducing the price of the product to make it more competitive |
| Looks tacky | It would be worth refining the design of the product to make it more attractive |
| It is inconvenient to use | The ergonomics of the product could be improved to make it more comfortable to use |
| Does not work as it should | The user manual lacks information on some product features |
| It is useless | The functionality of the product could be extended to make it more versatile |
| Product marketing is weak | Social media marketing activities could be strengthened |
| Advertising is unattractive | It would be worthwhile to create more engaging advertising |
| The promotional campaign is poorly structured | The promotional campaign could be better tailored to the target audience |
| Nobody knows about this product | Product information could be increased |
| The product has no chance of success | I appreciate the work put in, but I think the marketing strategy could be improved in several aspects |
| The project team did not do a good job | Communication within the project team could be improved |
| The presentation was poorly prepared | It would be worthwhile to refine the presentation more before delivering it |
| The project manager has no idea what he is doing | Constructive feedback could be given to the project leader |
| It was a waste of time | A meeting could be held to discuss comments on the presentation |
| Nobody wanted to listen to this presentation | I appreciate the work put in, but I think the presentation could be improved in several aspects |
| This idea is a failure | On the basis of the information gathered, it can be verified whether the idea meets customers' expectations |
Does this affect relationships with colleagues?
No matter what your position in the company or what your experience is. You have probably been in a situation more than once where your boss, a team leader, a client or someone close to you has criticised your idea.
Recall these feelings. Nice?
Of course not. Criticism burns bridges behind you and in front of you. Constructive feedback does not close roads, it opens up new circuitous routes to get there, which ultimately translate into better refined solutions.
When you criticise employees, you don't just demotivate them. You create a situation where emotions can take over, and this can end up backfiring. Don't want to chase around the company with a 'fire extinguisher'? Learn to give constructive feedback.
Improve and give constructive feedback
You can talk a lot and at great length about this subject. The lines of this text will still not give you an overview of the enormity of the situations and issues that are relevant. That is why we have prepared a special training course: Simple rules for feedback
Explore a sample lesson and see if it's for you:
Did the material convince you?
And these are just 1 of the 9 parts that make up the course with which you will bring order, calm and better communication to your organisation. Remember, a person perceives how you communicate in their own way. Managing your word culture and finding a 'soft' way to communicate is not a weakness. It is your strength to improve your team management. Find out about the full course programme: Simple rules for feedback
