Assistance in difficult situations
When a company's performance is declining and it is difficult to find a good solution or when conflict is getting in the way - we will help you to recover from the crisis and avoid the next ones.
See
video
See
video
Imagine that your company is a ship and that a crisis is rough waves that can send the ship onto the rocks. It's good to have a good navigator who has guided many similar organisations through the most difficult storms. That's us. You can act calmly when others are losing their heads.
When is it worth reaching out for external help?
1
You are making an internal change in a key position.
2
You observe a long-standing silent conflict that increasingly blocks the efficiency of the team.
3
You have a new idea that you want to introduce in your company.
4
Need to adjust tensions in a team or department.
Why you should
solve crises with professional support?
We have successfully carried out many interventions in organisations from different industries. We are one of the few teams of specialists in Poland that train in this field and prove ourselves in action. We work on the basis of methods and tools of transactional analysis in organisations, perfected through years of training and consultation with specialists who conduct interventions and regulations for companies, mainly from France, but also from Belgium, Switzerland and the UK. this is our unique skill based on know-how from the western market.
We give you change management support and help you through a crisis, while using proven tools that have been known and used in other countries for more than 30 years. We make effective interventions in sudden crisis situations, help you move on and reduce losses.
In the case of regulation, we identify risks and work with you to develop an effective plan of action to minimise the negative impact of company tensions on the business outcome.
Interventions and regulations are priced according to the number of consultant hours needed to heal the company's processes and increase work efficiency.
Intervention is action during a crisis
When, for example, your company is growing rapidly and its structure cannot keep up with the scale of these changes. You notice that, after restructuring, the efficiency of your employees and the performance of the company suddenly drops.
You need professional intervention.
Regulation is about preventing crises
When you are trying on change, you know it is coming irrevocably and you want to minimise its impact on your company's business performance. Or you have a revolutionary new idea, but realise that implementing it requires delicacy.
You need a professional adjustment.
Why us?

Programme

Practice

Experience

Is there other the road?
Of course you can! You can continue to guess at the real reason for the trouble in your organisation, department or team, or you can use the time and sign up for training based on the 5 logical levels of organisation. You decide!
Training programme
- Presentation of the model of five logical levels;
- A model for inviting the client to a shared diagnosis;
- Diagnosis and intervention tools at the level of the organisation's culture;
- Diagnosis and intervention tools at procedure and process level;
- Diagnosis and intervention tools at the relationship level in teams;
- Diagnosis and intervention tools at the individual level;
- Work based on a case study;
- Simulation of conducting a diagnosis of an organisation or team;
- Planning and selecting interventions towards the client.
Module 2 training programme:
- Receive an effective tool for diagnosing organisations and teams;
- Supervision of diagnoses carried out;
- Obtaining feedback;
- Complementary knowledge from selected pieces of Transactional Analysis knowledge;
- Working with the client based on a parallel process and counter-transfer.
Meet the lead trainer:

Catherine
Balcerkiewicz
Psychologist, recommended Level I trainer of the Polish Psychological Association, coach, organisational development consultant, Transactional Analysis Practitioner. Członek European Association for Transactional Analysis. President of the Polish Society of Transactional Analysis.
I co-founded the first School of Transactional Analysis in Poland, which today has reached 42 editions. I am the author and trainer of all editions of HR Master. I have been teaching AT for over 15 years. I provide training in Transactional Analysis at an advanced level for managers, trainers and consultants.
I work with HR departments, providing coaching and team coaching for their employees. I develop training programmes for senior management, manager academies tailored to the industry and company culture. I have been managing a variety of teams for 20 years. I have experience working with organisations, sales and customer service staff, leaders, managers, directors and CEOs.
I make it a pleasure for owners, managers and employees to come to the company and the results of their actions translate into more favourable financial results.

Joanna
Gosk
I am a psychologist, the only certified transactional analyst in Poland and an AT teacher and supervisor in the field of organisation in contract with EATA (PTSTA-O), training instructor 101.
When working with clients, it is important for me to create an atmosphere of mutual respect and focus on solutions. I am committed to proposing to clients a way of working that is firmly rooted in the context of the person I am working with, while having a real impact on the client's business.
Combining business strategy with extensive knowledge of business psychology and organisational performance, allows me to accurately diagnose even very complex situations, find the real causes of problems and propose an effective action plan.
I use AT in my coaching and team coaching work with managers, intervening in organisations, designing a change process with clients, in my work as a coach, Team Coach and agile coach.

Justyna
Byczkowska
My name is Justyna Byczkowska. I am a psychologist, psychosocial workshop trainer recommended by the Polish Psychological Association, coach, Transactional Analysis practitioner, individual and group psychotherapist. In my work, I am guided by the belief that the driving force behind people's effectiveness and productivity are the relationships and the culture in which they work. I believe that building good relationships, trust and a sense of psychological safety translates into committed, loyal and effective employees. I support my clients in achieving healthy effectiveness - the ability to achieve goals while nurturing people's wellbeing.
I work on the basis of a thorough recognition of my clients' situations and needs - I target their specific problems and develop tailored solutions. The programmes and interventions I offer are based on validated psychological knowledge and field-tested tools. I have been developing in the application of Transactional Analysis in business for 15 years and I am constantly deepening my psychological knowledge. I conduct complex development projects, team and individual coaching, crisis intervention and supervision. I specialise in methods of effective communication, collaboration, leadership development and occupational health psychology. I help build effective teams and support them through conflict situations.

Anna
Pezacka-Gumna
I have been learning and using Transactional Analysis for 14 years. I have been educating others for many years as co-leader of the AT School and other AT-based trainings and workshops. I have had the opportunity to learn from many prominent Transactional Analysts from around the world (Sari van Poelie, Richard G. Erskine, Sue Eusden, Rosemary Napper, Birgitta Heilier, Alexandra Piotrowska, Tony White, Gregor and Masa Zvelc, John McNeel and others), attending international conferences and groups. I am currently preparing for the CTA (Certified Transactional Analyst) exam, culminating many years of study, practice and supervision.
By combining the skills to work in-depth with groups and the contextual knowledge of teams in an organisation with the competence to conduct team coaching, I was able to complete the relevant training and obtain the Team Coach Certificate.

Marta
Drażyńska
I graduated in psychology and Polish philology from the Adam Mickiewicz University in Poznan. I did a 5-year advanced training in psychotherapy in the AT approach and trained in Gestalt psychotherapy.
I am a graduate of the "Study of Group Work Skills". - a programme recommended by the Polish Psychological Association. I completed a five-year Psychotherapy Study at the "Laboratory of Psychoeducation" in Warsaw. I am preparing for PTP certification. I work in the psychodynamic approach. I am a członk of the Polish Society of Transactional Analysis.
As a trainer, I deal with AT training and various interpersonal skills of managers in teams.
Feedback from participants

Marzena
Rosler-Borakiewicz

Anna
Jacznik

Magdalena
Dzikowska
Our experience and years of practice in numbers
20
50
87

We invite you to
cooperation
Tell us about your needs and questions.
We will call you back and advise you.
Frequently asked questions
Since the pandemic, we make 1 online appointment - usually with the HR Manager (HRBP) and the manager of the team/area concerned (leader, director respectively).
This meeting primarily serves to understand the client's situation, context and needs analysis.
Yes, each participant will receive a certificate of completion.
The method of financing the training is agreed on an individual basis as part of a jointly developed training contract. Usually a VAT invoice with a 14-day payment period is issued after each activity carried out for the client.
Most often at the client's premises, but we have our own training room, which we make available as part of a prior arrangement in the contract.
