Effective contracting for collaboration - training in the 3 levels of contract for leaders, HR and teams

Effective collaborative contracting makes it possible to clearly establish roles, rules and boundaries for action - so that everyone knows what they are responsible for and what the expected outcomes are.

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This training will benefit the most:

1

HR and organisational development professionals - to build a collaborative culture based on clear principles and accountability.

2

Leaders and managers - to effectively delegate tasks, clearly define expectations and avoid team misunderstandings.

3

Członks of project teams - to effectively manage collaboration, accountability and schedules in a dynamic environment.

4

Any team that wants to avoid chaotic arrangements, build transparent relationships and act in an informed and professional manner.

What should cooperation look like?

Exemplifying, Helping or Contributing?

In business, clearly defined arrangements are key, especially in the role of supporting others. It is easy to cross the line between collaborating and bailing out, leading to unclear expectations and a lack of accountability. Effective contracting allows you to define the scope of your activities precisely, avoid misunderstandings and support your company's goals. In Transactional Analysis, the contract is the foundation of any conscious collaboration and change - it is the tool that enables effective and satisfying work. It ensures that each participant in the process knows where he or she stands, allowing trust and healthy working relationships to be built.

Improve team effectiveness through communication and collaboration

Effective communication is the foundation of teamwork - it allows you to carry out any project, better solve problems and achieve your goals faster. Under the guidance of an experienced coach or advisorsparticipants develop the key interpersonal communication competence, learning how to clearly transfer information, inspire others and improve their approach to cooperation. Through the exercises group and practical examples from the field of management or customer service, both managersas well as employees at various levels gain skills that really enhance the quality of relationships and the effectiveness of the entire team.

The training is based on the practical use of Transactional Analysis, in which the contract is the foundation for conscious collaboration, change and effective team performance. Participants learn how to move from vague agreements and complaints to concrete contracts that support the organisation's goals.

Why us?

Programme

You will learn the ironclad points of a good contract at work that it does not pay you to ignore. You will learn how to arrive at points worth addressing from the various complaints and grievances of employees.

Practice

You will learn how knowledge of contracting in the language of transactional analysis helps contracting to be clear and valuable for each party.

Experience

We are one of the first teams in Poland to apply transactional analysis solutions to organisations, and contract is the key element from which we always start any collaboration with individual clients and organisations.
Managing a team, understanding other people's problems and points of view facilitates collaboration and increases efficiency. Przyszło us, we live in an age of many crises that, like never before, require us to understand our reactions and other people's behaviour. Now understanding the causes of human behaviour is within reach!

What's on the training agenda?

  • Presentation of the model of five logical levels;
  • A model for inviting the client to a shared diagnosis;
  • Diagnosis and intervention tools at the level of the organisation's culture;
  • Diagnosis and intervention tools at procedure and process level;
  • Diagnosis and intervention tools at the relationship level in teams;
  • Diagnosis and intervention tools at the individual level;
  • Work based on a case study;
  • Simulation of conducting a diagnosis of an organisation or team;
  • Planning and selecting interventions towards the client.

Module 2 training programme:

  • Receive an effective tool for diagnosing organisations and teams;
  • Supervision of diagnoses carried out;
  • Obtaining feedback;
  • Complementary knowledge from selected pieces of Transactional Analysis knowledge;
  • Working with the client based on a parallel process and counter-transfer.

Feedback from participants

Marzena
Rosler-Borakiewicz

HR Master is not a short training course after which you experience an intense fascination that lasts for several weeks. It is a challenging journey during which you learn the individual elements of transactional analysis. You have time to understand it, practice it, so that you can apply it naturally in your daily work. After this training, your work in HR takes on a new look. By choosing to work with the Meeting Group, your organisation and you will develop your potential without losing your character. You will develop a direction for change that is in line with your business philosophy, and which will allow you to organise and name the processes taking place in your organisation. The Meeting Group's trainers don't just teach about AT, they apply AT and during each HR Master module they show you that it works.
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Anna
Jacznik

Transactional analysis is my favourite communication theory - easy to understand and apply even for people without a psychology background. Participating in a year-long intensive course in transactional analysis for HR professionals (HR Master) allowed me not only to see the processes happening in the company in a broader context and to learn effective tools for interviewing employees, but also to structure my role in the organisation.
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Magdalena
Dzikowska

I have searched for a long time and have almost lost faith in finding a people management development programme that is grounded in a foundation/theory/true knowledge/reliable basis that is recognised, trusted (and I know a little bit about), while providing such highly practical tools and methods for the HR professional. This focus on the challenges, issues and tasks we face when working in HR roles is something unique. It can be seen in the design of the entire programme, the cases and tasks we discuss and the care taken in selecting participants ???? It's tailored to a well-heeled HR role. I come back from each congress with some work-life topics, reflections or ideas, because in addition to the professional context, the HR Master is also the basis for many - important for me - personal discoveries and self-development.
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Our experience and years of practice in numbers

2

books published on our initiative

23

years of business experience

87

companies we have worked with
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Frequently asked questions

Find out the answers to the most frequently asked questions from our training participants

Since the pandemic, we make 1 online appointment - usually with the HR Manager (HRBP) and the manager of the team/area concerned (leader, director respectively).

This meeting primarily serves to understand the client's situation, context and needs analysis.

Yes. You will receive a certificate of completion of the training.

The method of financing the training is agreed on an individual basis as part of a jointly developed training contract. Usually a VAT invoice with a 14-day payment period is issued after each activity carried out for the client.

Most often, training takes place at the client's premises. However, we also have a training room ourselves, which we can also make available within the framework of an agreed training contract.

The main objective of the training is to develop communication skills and practical tools for effective communication and collaboration. Participants learn how to clearly define the rules of interaction in order to build good relationships and increase the level of motivation and commitment in the team.

The training is delivered both in a classroom format and as an interactive online training course. It also offers an intensive 2-day workshop where participants work on case studies and develop the skills needed for everyday work and project management.

After attending the training, participants gain the knowledge and skills necessary to consciously contract collaborations, improve team building skills and develop soft skills such as verbal communication, stress management and open communication. The training inspires change and helps to achieve better results through greater professionalism and quality of business relationships.

The programme is delivered by experienced business trainers, consultants and business practitioners, who often specialise in the area of team building and have extensive experience and skills in working with leaders and organisations. Some of them are currently in the process of Master Business Training certification, which guarantees the highest level of content knowledge and training results.

Collaborative contracting is the process of consciously setting the rules for action between individuals or teams. It is not just about defining a task, but about clear agreement:

  • the purpose of cooperation,
  • responsibilities,
  • mode of communication,
  • success criteria,
  • principles for responding to difficulties and change.

In Transactional Analysis, the contract is an essential tool for effective collaboration, building trust and increasing accountability and commitment within the team.

During the training, participants will learn about the three levels of contract that determine the effectiveness of collaboration.

Procedural level - what we do and how we do it

At this level, specific tasks, responsibilities, deadlines and method of implementation are established. This is the organisational foundation of the collaboration, which eliminates chaos and misunderstandings.

Professional level - who is responsible for what

This level deals with responsibility, competence and role in the team. Through it, participants learn to be clear about the boundaries of their role and to avoid situations of de-emphasising or shifting responsibility.

Psychological level - why we cooperate and what we expect

The deepest level of the contract involves motivation, commitment and mutual expectations. It is this level that determines the real commitment of the team and the quality of the collaboration.

The training helps to address key issues that occur in organisations, such as:

  • unclear expectations of employees,
  • lack of accountability for results,
  • conflicts arising from unspecified arrangements,
  • Excessive bail-out of employees by leaders,
  • a decrease in the commitment and effectiveness of the team,
  • difficulties in delegating tasks.

Contracting allows you to move from vague expectations to concrete arrangements that support the effective operation of the team and the achievement of business objectives.

HR and organisational development specialists

The training supports building a culture of accountability, clear rules and effective collaboration in the organisation.

Leaders and managers

Participants learn to delegate tasks effectively, clearly define expectations and increase team accountability.

Project teams

The training helps to structure collaboration, improve communication and make project delivery more effective.

Organisations undergoing change or development

Contracting enables effective implementation of change and increased efficiency of teams.

On completion of the training, participants will be able to:

  • conclude effective cooperation contracts,
  • clearly define responsibilities,
  • delegate tasks effectively,
  • move from complaining to concrete arrangements,
  • identify and eliminate ambiguities in the findings,
  • build commitment and responsibility within the team,
  • conduct contracting interviews in a professional manner,
  • increase the efficiency and effectiveness of cooperation.

Participants gain practical tools for diagnosing and working with a team and learn how to consciously build collaboration in an organisation.

The training programme covers the key areas necessary for successful contracting:

Foundations of contracting

  • what a contract is in business and psychological terms,
  • a model for diagnosing cooperation in an organisation,
  • identification of problems in relationships and processes.

Contractual stages

  • the process of creating an effective contract,
  • team and organisational diagnostic tools,
  • conducting contact calls.

Key elements of an effective contract

  • ironclad elements of any contract,
  • dual and multilateral contracts,
  • establishing responsibilities and scopes of action.

Working with difficult situations

  • moving from complaints to a concrete agreement,
  • responding to conflicts and difficult situations,
  • intervening in situations of ambiguity and psychological games.

The programme is based on practical exercises, case studies and tools used in real organisations.

Clear agreements are the foundation of effective cooperation. The absence of a contract leads to misunderstandings, conflicts and a decrease in effectiveness. Contracting allows roles, boundaries and expectations to be clearly defined, which increases team effectiveness and the quality of collaboration.

It is a key competency for leaders, HR and organisations that want to act consciously and effectively.

Training can be provided:

  • in the form of on-site workshops,
  • as online training,
  • as a closed programme for organisations,
  • in the form of an intensive workshop based on case study work.

The format of the training is tailored to the needs of the organisation and the participants.

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