Training: Transactional Analysis 101 - for leaders, HR and organisations

Transactional Analysis (AT) is an internationally recognised psychological concept for understanding the mechanisms of communication, relationships and behaviour in organisations. Certified Training 101 provides a formal introduction to AT and culminates in an international certificate issued by the European Association for Transactional Analysis (EATA).

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A common language of understanding within an organisation is the foundation for effective collaboration and engagement. Training 101 helps break down communication barriers and build a culture where everyone, regardless of position, feels recognised and respected. It's an investment in relationships that translates into better performance and greater team cohesion.

Who is Certified Transactional Analysis 101 training for?

1.

for organisations wishing to combine a common language about c1TP1People with effective action

2.

for leaders who want to see beyond "clear KPIs"

3.

for environments that care about building a culture of psychological safety

4.

for intergenerational teams who want to turn diversity into strength

Transactional analysis

Responsible reaction instead of presumption

Does it happen to you that communication in your team does not produce the expected results?
That despite the best intentions, agreement slips between words?

In your day-to-day work as a leader or HR professional, you encounter a diversity of personalities, different expectations and operating styles. It is natural that it is not always easy to find a common language. And when tensions, conflicts or misunderstandings arise, you are often left with frustration and the question, "Why, despite your efforts, does something still not work?"

Transactional Analysis (AT) is not just a method of communication - it is a coherent and practical model for seeing c1TP1People to better understand themselves and others in an organisation. Training 101 is an excellent starting point that opens your eyes to the mechanisms hidden beneath everyday interactions: what communication roles and patterns emerge in a team, where difficulties come from and how to resolve them effectively.

The training allows leaders, HR and teams to build a common language of collaboration, better understand employee behaviour and respond effectively in situations of tension, conflict or organisational change.

Through this training, your team gains a common language - a consistent way of looking at relationships and behaviour that translates into effective collaboration and authentic understanding. It's an investment that helps prevent tensions, respond responsibly instead of guessing and build a culture of openness and mutual respect.

Certified Transactional Analysis 101 training is an internationally recognised starting point.
Participants receive an official certificate issued by the international organisation EATA (European Association for Transactional Analysis), which confirms participation in a training course conducted in accordance with AT's quality and ethical standards.

It is not just a document - it is evidence of the start of a journey towards the conscious, effective and ethical use of Transactional Analysis in working with people: in business, education, psychotherapy or personal development.

If you want a team that understands each other, collaborates better and gets satisfaction from their daily work - Transactional Analysis 101 training is for you.

Fed up...

...constant misunderstandings and conjecture within the team

...tensions that come out of nowhere

...when communication breaks down despite clear intentions

...frustration due to repeated conflicts

...trying to guess what the other party really thinks

...lack of a common language that facilitates cooperation

...the energy wasted in constantly explaining and hiding emotions

It can be done differently

...gain a common, practical language of communication

...understand the hidden mechanisms of team behaviour

...react consciously instead of running on autopilot

...build an atmosphere of openness and mutual respect

...quickly recognise signals of stress and tension

...create the conditions for effective and peaceful cooperation

...develop an awareness of your reactions and your influence on others

Why us?

International certification

Participants receive an official certificate issued by the international organisation EATA (European Association for Transactional Analysis), which confirms participation in a training course conducted in accordance with AT's quality and ethical standards. This is not only a document - it is proof of having started on the path towards the conscious, effective and ethical application of Transactional Analysis in working with people: in business, education, psychotherapy or personal development.

Proven in practice

We use AT in our work as trainers and managers. We know that the key is not the tools but the way we think about the other c1TP1People and our own reflection on how I work and why I work that way. In the Encounter Group, everyone knows and uses this stream so we know what it means to implement AT in the organisational culture and to draw on its richness.

Many years of experience

We have the most experienced and qualified team of AT practitioners in the organisation department in Poland. We have all completed hundreds of hours of advanced training in AT. We supervise our work regularly. We are pioneers in Poland. We have conducted over 53 editions of our original School of Transactional Analysis. We were one of the first to introduce AT in organisations. We are the only company that provides advanced AT training at an international level.
Managing a team, understanding other people's problems and points of view facilitates collaboration and increases efficiency. Przyszło us, we live in an age of many crises that, like never before, require us to understand our reactions and other people's behaviour. Now understanding the causes of human behaviour is within reach!

Programme for 2-day certified training 101:

  • Philosophical values and assumptions
  • Definition of autonomy
  • AT as a contractual method
  • Areas of application (counselling, education, organisation, psychotherapy)
  • Eric Berne (who he was, development of his ideas)
  • Development of Transactional Analysis (Berne Awards)
  • Definition of States of the Self
  • Structural model of the states of the Self (recognition of 4 types of diagnosis, internal dialogue)
  • Contaminations and exemptions
  • Behavioural description of the states of the Self (egograms)
  • Motivation theory (hunger for structure, recognition, stimulation)
  • Transactions (transaction definition, 4 types of transactions, communication rules, options)
  • Definition of recognition marks (types, economics of recognition marks)
  • Structuring of time
  • Script analysis (life positions, four life positions, relationship of life positions to games and script, definition of script, origin of script in childhood experiences, process of script development, prohibitions, attributions, imperatives, early decisions, emotional component, program, script change, script matrix and other script diagrams)
  • Analysis of games (definition of games, reasons for playing, benefits of games, examples of games, degrees of games, ways of describing games, dramatic triangle, formula G)

Feedback from participants

Marzena
Rosler-Borakiewicz

HR Master is not a short training course after which you experience an intense fascination that lasts for several weeks. It is a challenging journey during which you learn the individual elements of transactional analysis. You have time to understand it, practice it, so that you can apply it naturally in your daily work. After this training, your work in HR takes on a new look. By choosing to work with the Meeting Group, your organisation and you will develop your potential without losing your character. You will develop a direction for change that is in line with your business philosophy, and which will allow you to organise and name the processes taking place in your organisation. The Meeting Group's trainers don't just teach about AT, they apply AT and during each HR Master module they show you that it works.
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Anna
Jacznik

Transactional analysis is my favourite communication theory - easy to understand and apply even for people without a psychology background. Participating in a year-long intensive course in transactional analysis for HR professionals (HR Master) allowed me not only to see the processes happening in the company in a broader context and to learn effective tools for interviewing employees, but also to structure my role in the organisation.
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Magdalena
Dzikowska

I have searched for a long time and have almost lost faith in finding a people management development programme that is grounded in a foundation/theory/true knowledge/reliable basis that is recognised, trusted (and I know a little bit about), while providing such highly practical tools and methods for the HR professional. This focus on the challenges, issues and tasks we face when working in HR roles is something unique. It can be seen in the design of the entire programme, the cases and tasks we discuss and the care taken in selecting participants ???? It's tailored to a well-heeled HR role. I come back from each congress with some work-life topics, reflections or ideas, because in addition to the professional context, the HR Master is also the basis for many - important for me - personal discoveries and self-development.
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Our experience and years of practice in numbers

24

years of business experience

36

open editions of training 101

105

companies we have worked with
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Frequently asked questions

Find out the answers to the most frequently asked questions from our training participants

We first arrange a short phone call - to see together if certified training 101 is a good fit for your team or organisation.
If the decision is yes, we arrange a convenient date for the two-day workshop.

Yes. Each trainee will receive a certificate signed by the European Association for Transactional Analysis (EATA) in hard copy.

The certified 101 training has its predefined duration and scope in the standards of the European Society of Transactional Analysis. These are always 2 workshop days (also possible online)
In the form of an interactive workshop with work based on team examples.

The method of financing the training is agreed on an individual basis as part of a jointly developed training contract. Usually a VAT invoice with a 14-day payment period is issued after each activity carried out for the client.

Training 101 usually takes place between 9:00 and 16:30 each day. Hours may shift slightly (+/- 30 minutes).

Training takes place in a stationary format, usually at the customer's premises. It is also possible to carry out training in our premises at ul. Grunwaldzka 42/2 in Poznań or in an online format.

Transactional Analysis (AT) is a psychological theory and personality concept that helps to understand the mechanisms of communication, relationships and so-called psychological games. This knowledge is applicable both in the field of psychotherapy and in business, HR or coaching, supporting the development of teams and leaders.

The 101 course, taught by a 101 training instructor, is a basic introduction to the tenets of transactional analysis. Completing it enables you to obtain an international 101 certificate, recognised by, among others, ITAA and PTSTA, and recommended by the Polish Psychological Association.

Training is delivered by experienced practitioners such as a transactional analyst in psychotherapy, coach or psychologist, often with a role as a transactional analysis supervisor. Some of the classes are also delivered by AT trainers and teachers who hold a PTSTA or TSTA-P qualification.

Yes - we offer both classroom courses and online AT in the form of webinars or one-to-one and group meetings. This enables participants to acquire AT knowledge and tools in a flexible, training and coaching way, tailored to the needs of teams and individuals working on their own development.

Transactional Analysis is a theory of personality and communication that explains how people think, react and interact with others. It helps to understand why conflicts, misunderstandings or communication difficulties arise in teams and how they can be effectively prevented.

The AT model is used in:

  • managing teams,
  • leadership and HR work,
  • communication and feedback,
  • organisational change processes,
  • the development of leadership competences.

Trainees learn to recognise behavioural mechanisms and consciously influence the quality of cooperation.

Training 101 is the official certified introductory training in Transactional Analysis. Each participant receives an EATA certificate, confirming completion of the programme in accordance with international standards of quality and ethics.

The 101 certificate is the first step in developing competence in the AT stream and is recognised in the areas of:

  • business and management,
  • HR and organisational development,
  • coaching and consulting,
  • education and psychology.

Transactional Analysis 101 training helps solve the most common problems in teams, such as:

  • misunderstandings in communication,
  • conflicts arising from different operating styles,
  • lack of employee involvement,
  • difficulties in delegation and cooperation,
  • tensions and stress in professional relationships.

Transactional Analysis allows you to understand the causes of behaviour and build informed, effective collaboration in your organisation.

For leaders and managers

The training develops team management skills, improves communication and increases the effectiveness of delegation.

For HR and organisational development professionals

Participants gain tools to support staff development, organisational culture and team effectiveness.

For organisations undergoing change

AT supports the processes of transformation, implementing change and building a conscious organisational culture.

For project teams

The training helps build a common language of communication and improves the effectiveness of collaboration.

On completion of the training, participants will be able to:

  • recognise team communication mechanisms,
  • identify states of the Self and their influence on behaviour,
  • analyse communication transactions,
  • recognise psychological games and conflicts,
  • react consciously in difficult situations,
  • build effective working relationships,
  • improve team communication,
  • increase the effectiveness of cooperation.

The training allows you to move from intuitive action to conscious management of relationships in your organisation.

The training programme covers the key areas of Transactional Analysis:

Fundamentals of Transactional Analysis

  • definition and assumptions of AT,
  • The values and philosophy of Transactional Analysis,
  • application of AT in the organisation.

Personality theory - States of the Self

  • the model of states of the Self,
  • diagnosis of behaviour and reactions,
  • egograms and analysis of internal processes.

Communication theory

  • transaction analysis,
  • types of communication,
  • Recognition marks and their significance,
  • structuring of time.

Life scripts and psychological games

  • mechanisms of behavioural emergence,
  • psychological game analysis,
  • recognising patterns of behaviour,
  • changing operating patterns.

The programme is based on a workshop format and analysis of real situations from the organisation.

The training is delivered by a certified transactional analyst, a Training 101 instructor and an experienced trainer and consultant to organisations.

The presenter has many years of experience working with leaders, HR and teams and delivering certified Transactional Analysis training.

The training is delivered in the form of:

  • stationary workshop,
  • online training,
  • closed programme for organisations,
  • interactive training based on a case study.

The standard duration of the training is 2 workshop days.

Transactional Analysis helps to build an informed organisational culture, increase the effectiveness of leaders and improve the quality of collaboration in teams.

Organisations using AT achieve better results through:

  • more effective communication,
  • greater employee involvement,
  • better team cooperation,
  • conscious relationship management.
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